Drive Chat
Automotive Live Chat
Your Dealership,
Our 24/7 Live Chat Support Team
√ Great Customer Service
√ Increase Lead Capture by 30% or more!
√ Reduced Bounce Rate
Trusted By
Who is Drive Chat?
We are the #1 Automotive live chat provider in Australia and New Zealand!
Plans & Pricing
Flexible plans to suit your unique needs
Self Managed
You’re in the driver’s seat With our self-managed live chat option, your own team can login to engage and respond to website visitors in real time! Our self managed plan allows you to add you're own team and our dynamic chat routing ensures the right chat is directed to the right staff member.
Co – Managed
Your team + Ours! Your own team manages the live chat during business hours, and our team take over after hours and on weekends. The combination of your team and our team ensures your account remains online 24/7.
Fully Managed
We’ll respond for you 24/7 Let our experienced live chat agents manage your Drive Chat account and send leads to your dealership 24/7. Our agents have extensive experience in automotive lead capture and online customer service.
Simple yet powerful solution
to turn your website into an active online showroom
Personalised scripting
We customise the scripting on your account to match your brands’ tone of voice. Our team can assist your website visitors by answering frequently asked questions, promoting your latest special offers, and ensuring we deliver outstanding customer service!
Facebook Messenger Integration
Drive Chat integrates seamlessly with Facebook Messenger, allowing our team to capture leads 24/7 from Messenger on your Brand page, Marketplace Inventory, and allows instant lead capture from your Ad campaigns.
CRM integration
Drive Chat offers integration with your CRM or DMS to import leads so you can quickly and easily follow up with leads. We integrate with all major automotive lead management programs, including Autogate Pro, Sales Highway, e-goodmanners, Salesforce, and more!
Customisable look & feel
We can customise the live chat window design to suit your website and brand guidelines. This includes matching brand colours as well as adjusting the size and shape of the chat window and chat buttons to suit your website aesthetics.
A cloud-based chat portal
No software installation required! If you decide to have your own staff chat they can log in from any computer or device to our convenient cloud-based chat portal. This provides flexibility and convenience where it's needed most.
24/7 Customer Service
Your website never sleeps, and neither do we! Our expert team of live chat agents is always online and ready to capture leads for you. On average, around 50% of the leads we capture are outside of business hours.
Client Showcase
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We send thousands of leads to dealerships every day!
Thousands of Automotive dealerships use Drive Chat. See what some of them have to say:
We’ve been using DriveChat for the last 12 months, the results have been amazing! We consistently receive around 100 high quality sales leads per month and our return on investment is well over 100%.
Geoff, Dealer Principal
Mazda Dealership, VIC
I would recommend it. The incremental leads we have received over the last 18 months have made a big difference to the amount of cars we are able to sell, especially in a tough market where it’s important grab every opportunity.
Lee Milhench
John Hughes, WA
We love it! We've used Drive Chat for years and it's a crucial part of our website.
We use the co-managed option and have our sales team managing chats during the day and use Drive Chat to capture leads after hours.
Jason, Sales Manager
Honda Dealership, NSW
Drive Chat is your 24/7 lead generation & online customer service team
Great Customer Service. Increased Sales. Reduce Costs.